{"id":15486,"date":"2023-07-14T07:47:02","date_gmt":"2023-07-14T07:47:02","guid":{"rendered":"https:\/\/stratio.com\/blog\/?p=15486"},"modified":"2024-05-24T10:10:13","modified_gmt":"2024-05-24T10:10:13","slug":"delivering-best-data-management-solutions-for-customers","status":"publish","type":"post","link":"https:\/\/www.stratio.com\/blog\/delivering-best-data-management-solutions-for-customers\/","title":{"rendered":"Delivering best data management solutions for customers with Stratio\u2019s Quick Start Proof of Concept process"},"content":{"rendered":"\n

Stratio’s Proof of Concept (POC) process, the set of OKRs which are agreed before any project starts, and the scaling framework provide our customers with a seamless and successful experience.<\/p>\n\n\n\n

In this article, we explore the importance of Objectives and Key Results<\/a> (OKRs)<\/strong> as the foundation of our customer collaboration. By agreeing on OKRs upfront, we ensure clear project goals, active customer involvement, and a customer-centric approach. <\/strong><\/p>\n\n\n\n

We also discuss the evolution of OKRs throughout the POC process and highlight Stratio’s Scaling Framework for customer growth and long-term success<\/strong>. Our focus is on customer-centric benefits, guarantees of success, and tailored partnerships.<\/p>\n\n\n\n

The Proof of Concept (POC) process<\/h2>\n\n\n\n

The Proof of Concept (POC) process is a crucial stage in our customer experience\u00a0 at Stratio. <\/strong>It allows us to demonstrate the value and feasibility of our proposed solution to the client, building trust and aligning expectations before proceeding. The POC process involves collaboration between our sales, pre-sales, technical, industry experts, and service delivery teams.<\/p>\n\n\n\n

1. Initial engagement with the client and OKR formulation<\/h3>\n\n\n\n

At Stratio, we prioritise the initial engagement with our clients to gain a deep understanding of their needs and requirements.<\/strong>

Once we establish a deal and prepare a proposal, we formulate the Objectives and Key Results (OKRs). While the salesperson creates the initial version of the OKRs, we recognise that their perspective alone may not encompass all the necessary technical insights.<\/p>\n\n\n\n

To ensure the highest quality and effectiveness<\/strong>, we actively involve the pre-sales team and the industry experts with domain expertise in relevant verticals such as finance, retail, and the public sector. This collaborative effort allows us to refine the OKRs and suggest the best solutions to our customers’ specific problems.<\/p>\n\n\n\n

2. Involvement of delivery team and OKR alignment<\/h3>\n\n\n\n

Once we formulate the initial Objectives and Key Results (OKRs), we also involve the delivery team and our technical experts. This collaborative approach brings together a diverse range of perspectives, ensuring viability and clarity from both technical and industry perspectives.<\/strong><\/p>\n\n\n\n

During this phase, our teams work closely to review and align the proposed OKRs with our delivery capabilities for a seamless and successful outcome.<\/p>\n\n\n\n

3. Refinement of OKRs and final proposal<\/h3>\n\n\n\n

As we reach the service delivery stage, our dedicated technical lead, delivery team, and industry experts come together to refine the OKRs, resulting in what we call ‘the last version’. These refined OKRs, along with associated risks, lay the foundation for our final proposal.<\/p>\n\n\n\n

At Stratio, we recognise the importance of striking a balance between the sales team’s objective of creating attractive OKRs and the delivery team’s commitment to ensuring absolute clarity in what we will achieve. This unique approach sets us apart and enables us to consistently meet and exceed our customers’ expectations. <\/p>\n\n\n\n

4. Explanation of OKRs to the client<\/h3>\n\n\n\n

We believe in open communication and prioritizing alignment with our clients<\/strong>. Our salesperson, alongside the service delivery team, takes the time to <\/strong>explain the objectives and key results (OKRs) in a language that resonates with you, discussing your goals, requirements, and aspirations. This approach is valuable if you are unfamiliar with OKRs.<\/p>\n\n\n\n

At Stratio, our goal is to ensure that you have a thorough understanding of the project goals and the proposed solution. <\/strong>By establishing this clarity, we lay a solid foundation for a successful collaboration that drives meaningful outcomes.<\/p>\n\n\n\n

How does a Stratio OKR look like? – Example<\/h4>\n\n\n\n

Objective<\/strong> – Enable the financial area, through governed and secured data, to improve decision making.<\/p>\n\n\n\n